North Charleston, SC 29406 (843) 324-3903

Our Frequently Asked Questions

Do you have any residential cleaning questions? We at Suzy's Cleaning most likely know the solution! Our team of knowledgeable cleaners has made an effort to address some of the most frequent inquiries we receive from clients. We understand your worries regarding your cleaning work. If you can’t find the answers you need, we are conveniently situated in North Charleston, SC and are ready to be of help and provide you with the information you need!

How often should I clean our house?

The most typical response to this query is “once a week.” The majority of individuals sweep and mop, vacuum, clean the bathroom, and dust the furniture on a weekly basis, whether they perform all of their duties on Saturday or just one at a time throughout the week. Because of this, the best scenario for the majority of families is to hire a professional cleaning service every week, leaving the homeowner with just light cleaning to undertake. However, not every household can realistically commit to weekly cleanings. To accommodate your specific needs, we adjust to your needs.

Is house deep cleaning important?

Deep cleaning eliminates more debris from your property, including dirt, grime, soap scum, and other junk. Compared to a regular clean, this service is more comprehensive. You’re not only tidying up the mess and cleaning the surfaces. You often clean various parts of the house. Disinfecting filthy surfaces can aid in getting rid of pathogens that could infect your family. By removing the filth, dust, and other clutter, deep cleaning may improve the quality of the air in your house. It certainly also gives it a clean, fresh look and scent.

Do I have to provide the cleaning supplies?

No, our affordable house cleaning service will supply all necessary cleaning products. However, you are allowed to offer that, together with instructions on how to use it, if you require certain goods used in your house for whatever reason. Because we teach our staff the best solutions to use on each surface, utilizing untested goods might potentially harm your home if not done so before. To ensure that we can provide a higher level of service to our clients and to improve the working environment for our workers, we are continually making improvements.

Do I have to be home when you are cleaning?

No, there is no need for you to be there as long as you have a system to let us in when you are not at home. However, you are free to stay and observe us if it makes you feel more at ease. Our cleaners do have a timetable, so be sure to give them enough room to do their task. All of our house cleaning staff members are dependable and amiable.

Do you offer a satisfaction guarantee?

Since your loyalty is significant to us, we go out of our way to ensure your satisfaction. Please get in touch with us within 24 hours if the job quality you received and paid for is not good. We will then endeavor to make things right. In order for others to see what our reliable cleaning service has to offer, if you think we did a fantastic job, kindly leave a review of us online. We like reading testimonials from clients!

If you still have questions about our full house cleaning service or regarding other services we offer, feel free to give us a call at the (843) 324-3903. Located in North Charleston, SC, we at Suzy's Cleaning are more than happy to talk about your cleaning needs and answer any remaining questions you might have!